Last updated: September 1, 2026
Who we are
Lori’s Soap & Sponge Market, Inc. (“Lori’s”, “we”, “us”) operates the website www.lorisoaps.com and our retail shop at 12917 Village Blvd., Madeira Beach, FL 33708. You can reach us at (727) 954-3417.
What we collect and why
Orders. When you buy from our online store we collect your name, email address, shipping and billing address, phone number and the items you purchased so we can process, ship and support your order. Our online store is powered by Ecwid by Lightspeed, which stores this information on our behalf. Payment card details are entered directly with our payment processor and are never stored on our website.
Newsletter. If you sign up for our newsletter we collect your email address so we can send you news, new scents and offers. Every email includes an unsubscribe link.
Contact. If you email or call us we keep the correspondence so we can reply and follow up.
Analytics and cookies. We use cookies and analytics tools (such as Google Analytics and social media pixels) to understand how visitors use the site and to show relevant ads on platforms like Facebook, Instagram and TikTok. These tools may set cookies in your browser. You can block cookies in your browser settings; the store’s shopping cart needs cookies to work.
Who we share it with
We share information only with the services needed to run the store: Ecwid by Lightspeed (store platform), our payment processor, shipping carriers (to deliver your order), our email provider (newsletter) and analytics/advertising platforms (aggregated usage data). We do not sell your personal information.
How long we keep it
Order records are kept for as long as required for accounting and tax purposes. Newsletter subscriptions are kept until you unsubscribe. Website comments, if enabled, are kept indefinitely along with their metadata.
Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it (except data we must keep for legal reasons). Contact us at (727) 954-3417 or through the contact details on our website.
Embedded content
Pages on this site may embed content from other websites (for example Google Maps, Instagram or YouTube). Embedded content behaves as if you visited that website directly and may collect data about you.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.